I had a lady come in today and she was a little upset about how the bottle of treatment she bought last month had not worked. I was surprised by this because in multiple years of selling Aqua-One we have had no complaints. Zero.
After a few minutes of discussing other options she casually asks if she has to leave her pond running all the time. YES! In the matter of a few minutes the good bacteria and organisms start to struggle and die. If you turn off your pond, you are losing all of the benefit of your treatment, biological filtration, and natural petina/carpet algae. Couple that with the fact that Aqua-One is a natual treatment that isn't being cirrculated and dying off almost immediately, yeah, that would make a big difference.
If you are having problems with your pond, you have to tell your pond people the whole story! If you leave out 'little' things like that, you are probably being led down the wrong path. Turning off the pond at any time, okay for pondless, not for ponds. How many koi do you have? How often do you feed them? Are there leaves in the bottom of the pond? Are you or any neighbors treating the yard? Are there any recently added plants, fish, or features?
If you think there is any chance a new or minor element could have contributed to your maintenance issues, there is a good chance they have. It may seem trivial, but the little things do matter.
You may get a bored expression from your pond pro, but if they haven't seen the pond with their own eyes, there could be something that is obvious to them, that is not to you. Take the time to go over the exact set up of your pond, it can save you a lot of time and money.
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